Terms & Conditions

By booking classes, personal training sessions or purchasing memberships at Studio TLC, you agree to the following terms:

Class bookings

All classes must be booked in advance via Gymcatch.

We do not accept drop-ins.

Spaces are limited and allocated on a first come, first served basis.

Class cancellations & no shows

A minimum of 6 hours notice is required to cancel a class. 

Late cancellations or missed classes may result in loss of that session.

Repeated late cancellations or no-shows may result in booking restrictions or loss of membership.

Class minimums

A minimum number of participants is required for classes to run. If this isn't met the class may be cancelled or rescheduled. Members will be notified in advance. 

Memberships

Memberships are subject to a minimum commitment period of 3 months unless stated otherwise.

After the initial period, memberships will continue on a rolling monthly basis unless cancelled.

A minimum of 14 days' notice is required to cancel a membership.

Memberships are non-transferable and cannot be shared.

Personal training 

Personal training sessions are booked in advance and are subject to the following:

A minimum of 48 hours notice is required to cancel or reschedule sessions.

Late cancellations or missed sessions will be charged in full.

5-session blocks must be used within 6 weeks.

10-session blocks must be used within 12 weeks.

Any unused sessions outside of these timeframes will be forfeited (no refunds)

Gym & Recovery use

Members using the gym & recovery facilities agree to the following:

Access is strictly for the named member only. Fobs or access must not be shared under any circumstances.

Any misuse of access will result in immediate removal of access without refund.

All equipment must be used safely and as intended.

Members are responsible for selecting appropriate weights and exercises based on their ability.

Recovery facilities (including sauna, compression boots, and vibration plate) must be used in accordance with guidance provided.

Members must ensure they are medically fit to use recovery facilities.

Studio TLC is not responsible for injury resulting from misuse of equipment or facilities.

Equipment must be returned to it's correct place after use, and the space left clean and tidy.

Playpen use

A playpen area is available for use within the studio.

This is not a crèche or supervised childcare service.

Children must be supervised by their parents/guardians at all times.

Studio TLC accepts no responsibility for children using this area.

Health & Safety 

All members participate at their own risk.

It is your responsibility to ensure you are medically fit to take part in classes, gym use or personal training.

Please inform the coach of any injuries, conditions or pregnancy prior to participating.

Studio rules

Respect for coaches, staff & other members is expected at all times.

Studio TLC reserves the right to refuse entry or remove access for inappropriate behaviour.

Filming & photography

Photography & video content may be captured within the studio for use on social media, website & marketing. 

By attending, you consent to being included in this content.

If you would prefer not to appear, please notify us in advance.

Personal belongings 

Studio TLC is not responsible for any lost or stolen items.

Changes to classes & services

Studio TLC reserves the right to make changes to the timetable, instructors, memberships or services where necessary.

External instructors

Some classes at Studio TLC are run by independent instructors.

Bookings, payments and terms for these sessions may be handled directly by the instructor.

Agreement

By booking or attending sessions at Studio TLC you agree to abide by these terms and conditions.